Getting Started

Welcome to SunMule

SunMule is a cloud-based management system built for tanning salons. It runs in a web browser on desktops, tablets and phones, and manages equipment, customers, memberships, sales and staff for one or many locations.

Initial Setup

Set up your salon, rooms, equipment and staff.

Salon Management

Salons, rooms, equipment, sessions and maintenance issues.

Customer Management

Profiles, waivers, memberships and self-service.

Point of Sale

Sales, payments, coupons, gift cards and reports.

What SunMule includes

  • Equipment control: Start sessions, manage the room wait list and watch room timers from the browser. The Honey Badger device connects SunMule to your existing T-Max timers over WiFi.
  • Customers and memberships: One customer profile across all of your locations, with plan, billing, waiver and activity information.
  • Customer portal: Customers check in at a salon, book ahead, manage their plan and payment methods, and shop for products.
  • Point of sale: Plans, one-time packages and retail products, with Stripe card payments, Stripe Terminal readers, cash, store credit, gift cards and coupons.
  • Staff management: Role-based permissions, multiple-salon assignment and time clock entries.
  • Dashboard (preview): Customer, member, sales, product, service, equipment and employee views. It currently shows sample data while live reporting is built.
  • Multi-location management: Several salons under one company, with optional per-salon EFT revenue allocation.
  • SunRegistry integration: Link vendors, equipment models and products to the shared industry catalog.
  • Tanny: An optional AI assistant for your customers.

Who uses SunMule

SunMule has five roles. Details of what each can do are in User roles.

  • Administrator: Full access to a company's salons and settings.
  • Manager: Runs a salon day to day, including rooms, equipment, customers, payments and settings.
  • Leader: Runs the floor: room control, customers, payments and inventory.
  • Guest Services: Front desk work: customers, payments and room status.
  • Customer: Uses the customer portal.

Where to go next

Next
System requirements