System Requirements

SunMule is built to work on virtually any modern device you have in your salon. Whether you're using desktop computers, tablets, or smartphones, SunMule's web-based design ensures compatibility across all platforms.

Universal Device Support

SunMule works seamlessly across all device types without requiring special installations or downloads.

Desktop & Laptop Computers

Any Operating System:

• Windows (Windows 10 or newer)
• macOS (macOS 10.14 or newer)
• ChromeOS (Current version)
• Linux (Any modern distribution)

Browser Requirements:

• Chrome, Firefox, Safari, or Edge (current or previous version)
• No special plugins or software needed
• Works with any modern browser from the last 3 years

Tablets

iPad:

• iPad (5th generation or newer)
• iPad Air (2nd generation or newer)
• iPad Pro (any generation)
• iPad mini (4th generation or newer)

Android Tablets:

• Android 8.0 or newer
• 3GB RAM minimum for smooth performance
• 10-inch screen recommended for optimal experience

Smartphones

iPhone:

• iPhone 8 or newer
• iOS 14 or newer
• Works great for quick tasks and customer check-ins

Android:

• Android 8.0 or newer
• 3GB RAM minimum
• Perfect for mobile salon management

Network Requirements

Internet Connection

Minimum Speed:

• 5 Mbps download speed
• Stable connection for real-time updates

Recommended:

• 25 Mbps or higher
• Reliable WiFi for employee devices
• Backup connection for critical operations

Local Network

WiFi Requirements:

• Relatively modern WiFi router
• WPA2 security minimum
• Coverage throughout salon areas

Performance Expectations

What to Expect

Lightning Fast:

• Designed for speed and responsiveness
• Real-time updates across all devices
• Smooth animations and transitions

Resource Efficient:

• Uses minimal device memory
• Low bandwidth consumption
• Battery-friendly on mobile devices

Always Up to Date:

• Automatic updates with no downtime
• New features appear instantly
• No manual software maintenance

Optimal Usage Tips

Best Practices:

• Keep browsers updated for security and performance
• Close unnecessary browser tabs during busy periods
• Use WiFi instead of cellular data when possible

Multi-Device Setup:

• Use tablets at front desk for customer interactions
• Desktop computers for detailed administrative work
• Smartphones for quick mobile tasks
• All devices sync in real-time automatically

Legacy Device Support

Older Devices

SunMule strives to support older devices when possible:

Still Supported:

• iPhones from 2017+ (iPhone 8 and newer)
• Android devices from 2018+ with 3GB+ RAM
• Desktop computers from 2015+ with modern browsers
• Most tablets from the last 5 years

No Longer Supported:

• Internet Explorer (any version)
• Very old Android versions (below 8.0)
• iPhones older than iPhone 8
• Computers unable to run modern browsers

Upgrade Recommendations

If your current devices don't meet these requirements, SunMule will still likely work but with reduced performance. For the best experience, we recommend:

1. Budget Option: Any Chromebook or basic tablet ($200-400)
2. Business Option: Mid-range tablet or laptop ($400-800)
3. Premium Option: High-end devices for maximum performance ($800+)

Technical Specifications

Browser Compatibility

Fully Supported:

• Google Chrome 90+
• Mozilla Firefox 88+
• Safari 14+
• Microsoft Edge 90+

Basic Support:

• Older browser versions may work but aren't officially tested
• Some features may be limited on unsupported browsers

Security Requirements

Minimum Security:

• HTTPS support (all modern browsers have this)
• JavaScript enabled
• Cookies enabled for login sessions

Recommended Security:

• Keep browsers auto-updated
• Use strong WiFi passwords
• Enable device lock screens
• Regular security updates

Getting Started

Ready to see how SunMule works on your devices?

1. Test Compatibility: Visit our demo site on each device you plan to use
2. Check Performance: Ensure smooth operation during peak usage
3. Plan Your Setup: Determine optimal device placement in your salon
4. Contact Support: We're here to help with any technical questions

SunMule's universal compatibility means you can start with the devices you already have and expand as your salon grows. No expensive hardware investments required - just reliable internet and modern browsers.