Room Management

SunMule's room management system provides comprehensive control over your salon's equipment and spaces, ensuring optimal operations and customer safety.

Room Overview Dashboard

Real-Time Room Status

Your room management dashboard displays:

Active Sessions:

• Current customers and remaining time
• Room temperature and equipment status
• Session progress and completion estimates
• Emergency controls and safety features

Room Availability:

• Available rooms for immediate use
• Upcoming bookings and reservations
• Maintenance schedules and downtime
• Equipment readiness status

Queue Management:

• Walk-in customer queue
• Priority booking management
• Estimated wait times
• Room assignment optimization

Room Configuration

Room Setup

Basic Room Information:

• Room name/number identification
• Room type (stand-up, lay-down, spray tan, etc.)
• Physical location and layout
• Accessibility features and accommodations

Equipment Specifications:

• Tanning bed model and specifications
• Lamp types, wattage, and age
• Maximum session times by skin type
• Safety features and emergency controls

Service Settings:

• Available service types
• Pricing tiers and duration options
• Membership restrictions or preferences
• Special requirements or considerations

Room Customization

Visual Customization:

• Room photos and visual identification
• Color coding for easy recognition
• Status indicators and alerts
• Custom room icons and themes

Operational Settings:

• Booking preferences and restrictions
• Cleaning and preparation time between sessions
• Temperature and ventilation controls
• Music and ambiance settings

Equipment Control

Honey Badger IoT Integration

Wireless Equipment Control:

• Remote tanning bed activation
• Real-time equipment monitoring
• Safety system integration
• Emergency shutdown capabilities

Equipment Status Monitoring:

• Bed operational status
• Lamp performance and aging
• Temperature and ventilation monitoring
• Power consumption tracking

Traditional Equipment Support

T-Max Integration:

• Support for both legacy RS-232 and modern USB T-Max systems
• Seamless integration with existing equipment
• Backward compatibility with older systems
• Easy migration path to wireless control

Manual Override Capabilities:

• Staff override for equipment control
• Emergency manual controls
• Maintenance mode activation
• Safety system testing

Session Management

Session Control

Session Initiation:

• Customer check-in and verification
• Safety guidelines confirmation
• Session duration selection
• Equipment pre-start checks

Active Session Monitoring:

• Real-time session progress
• Customer safety monitoring
• Equipment performance tracking
• Emergency response capabilities

Session Completion:

• Automatic session termination
• Equipment cooldown management
• Customer check-out processing
• Room preparation for next customer

Safety Protocols

Pre-Session Safety:

• Customer health screening
• Skin type verification
• Safety instruction delivery
• Equipment safety checks

During Session Monitoring:

• Continuous equipment monitoring
• Temperature and ventilation control
• Emergency communication systems
• Staff oversight capabilities

Post-Session Procedures:

• Equipment cooldown monitoring
• Room sanitization protocols
• Customer wellness checks
• Equipment status verification

Scheduling and Availability

Appointment Management

Booking System:

• Real-time availability display
• Automated room assignment
• Customer preference matching
• Overbooking prevention

Schedule Optimization:

• Intelligent room allocation
• Back-to-back session management
• Break time optimization
• Peak hour load balancing

Walk-in Management

Queue System:

• Digital walk-in queue
• Estimated wait time calculation
• Priority management (VIP, members)
• Automated notification system

Room Assignment:

• Optimal room selection for walk-ins
• Customer preference consideration
• Equipment suitability matching
• Wait time minimization

Maintenance and Upkeep

Preventive Maintenance

Scheduled Maintenance:

• Regular equipment maintenance scheduling
• Lamp replacement tracking
• Filter change reminders
• Annual safety inspections

Maintenance Tracking:

• Service history logging
• Maintenance cost tracking
• Vendor and technician management
• Warranty and service contract monitoring

Equipment Lifecycle

Performance Monitoring:

• Equipment efficiency tracking
• Usage pattern analysis
• Performance degradation detection
• Replacement planning

Inventory Management:

• Lamp inventory tracking
• Replacement part availability
• Service supply management
• Reorder point automation

Room Analytics and Reporting

Utilization Analytics

Room Performance:

• Room utilization rates by time period
• Revenue per room analysis
• Peak usage identification
• Efficiency optimization recommendations

Equipment Performance:

• Equipment uptime and reliability
• Maintenance cost analysis
• Customer satisfaction by equipment
• ROI on equipment investments

Operational Reports

Daily Operations:

• Daily room usage summary
• Revenue by room and equipment type
• Customer wait times and satisfaction
• Staff efficiency metrics

Trend Analysis:

• Seasonal usage patterns
• Customer preference trends
• Equipment performance trends
• Revenue optimization opportunities

Multi-Location Room Management

Centralized Oversight

Cross-Location Monitoring:

• Real-time status of all locations
• Unified equipment management
• Standardized procedures across locations
• Centralized maintenance scheduling

Location Comparison:

• Performance benchmarking across locations
• Best practice sharing
• Resource allocation optimization
• Standardization opportunities

Local Autonomy

Location-Specific Settings:

• Local pricing and service options
• Location-specific equipment configurations
• Local staff preferences and procedures
• Community-specific customer needs

Safety and Compliance

Regulatory Compliance

Safety Standards:

• FDA tanning equipment regulations
• State and local safety requirements
• Insurance compliance requirements
• Industry best practice adherence

Documentation:

• Safety inspection records
• Equipment certification tracking
• Staff training documentation
• Incident reporting and analysis

Emergency Procedures

Emergency Response:

• Immediate equipment shutdown procedures
• Customer safety protocols
• Staff emergency response training
• External emergency service coordination

Incident Management:

• Incident reporting and documentation
• Investigation and analysis procedures
• Corrective action implementation
• Prevention strategy development

Best Practices

Daily Room Management

1. Morning Setup - Daily equipment checks and room preparation
2. Continuous Monitoring - Real-time oversight of all active sessions
3. Customer Experience - Focus on customer comfort and safety
4. End-of-Day Procedures - Equipment shutdown and room preparation

Efficiency Optimization

1. Schedule Management - Optimize booking patterns for maximum efficiency
2. Queue Management - Minimize customer wait times through smart scheduling
3. Equipment Utilization - Balance usage across all available equipment
4. Staff Coordination - Ensure adequate staff coverage for room management

Safety Management

1. Regular Training - Keep staff updated on safety procedures
2. Equipment Maintenance - Follow manufacturer maintenance schedules
3. Customer Education - Ensure customers understand safety guidelines
4. Emergency Preparedness - Regular emergency procedure reviews and practice